Have you seen this error yet lol! Of course you have, that’s why you’re reading this posts right?
I’m going to briefly go over what you can do to fix this problem, to start off, you’re going to need to manually take your console apart, make sure to label every single piece all the way down to the screws, so you know exactly where each one goes when putting it back together, I find it much easier that way, instead of trying to remember everything.
To let you know, there’s just no way around it, you have to dismantle your console to fix this problem, you could of course hire someone to do it for you, or if your still covered under the warranty, let Microsoft fix it, if not get this Xbox 360 repair guide, you can bet it’s going to go over the steps one heck of allot better than I am in this article.
Ok, let’s get to the problem.
Unplayable Disc Error: After you have your console apart or at least to the point where you can see the DVD drive, the next step to actually take the disc drive cover off, after that, you’re going to need to completely remove all the screws that are holding the disc drive in place. Make sure to unplug the two cords on the back of drive before pulling it out.
Next: Once you have removed the disc drive from the console, flip it over and remove the two screws located on the back side of the disc drive, (also, make sure when you flip it over, not to scratch the lens).
Once you got that finished, the next step is to remove the circular rotor (motor) there will be 3 small screws, you’ll need a very small Allen (1.5 mm) wrench to remove them, after that, just gently push the lens upwards out of the way ,then pull the motor out. Once you’ve got the motor out, you can pull off the motor wheel (black round wheel), there will be a little rod, prong thing, and this is exactly what’s causing your Xbox 360 to have the unplayable disc error, so what you need to do, once you get to this point, is to just clean off all the excess grease on the rod that’s attached to the motor wheel, you can use rubbing alcohol, then get some lubricant (W-D 40) spay it on the part (the wheel) and gently place it back onto the motor and that’s it, all you need to do after that is put your Xbox 360 back together.
Hopefully you took my advice in the beginning and labeled everything first, so you don’t have to remember how to put it back together.
How the Unplayable Disc Error Happened:
What happens overtime, is excess grease builds up the motor wheel causing it to jam up and not spin like it’s supposed to, so by doing this repair technique, it should defiantly fix the problem.
I know this article wasn’t the best in detail, that’s why I recommend getting the Xbox 360 repair guide here, they cover every single error code, problem you can think of and teach you every single Xbox trick in the book, so it’s defiantly worth the $30 bucks it cost, plus you’ll get all kinds of videos, picture and plans that will help you take apart and put your Xbox 360 back together 100% times better then this article tried to show you lol! Thanks have fun…
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12-29-08:
xbox 360 worked all day, no problems! However, tonight, it decided to say "Unplayable Disc"! Infuriated and scared of my loss of investment, I decided to take on Google. Came across this write up...
LIFESAVER!
Thank you!!!! =]]
The only fix on the entire net that worked for my drive. Thanks, man.
it hasn`t worked for me. and it wasn`t the magnet thing either, any other suggestions?
Sounds like this will work, however I have a different disk drive and the motor will not pull apart. If you know a way to get this one apart that would be great help!
I took my xbox apart over and over to get it to spin again just to have it happen all over a week later. This really is the only real fix to this problem (aka stuck motor) Thanks so much!
Dude, I can't thank you enough! I was xbox-less for over a year! Then I found this and BAM! It works again!